Incident – Network Mess – 03/09/2021

We just worked through a network incident. A misconfigured “something” at a customer location created a giant network mess on a piece of one of our networks. It lasted about forty-five minutes until we were able to get assistance from the PUD to locate the source and get their connection turned off. Now we will go over to their location in Ephrata and see if we can find out what they did to cause the trouble. At the moment, things seem to be working as normal again. If you are still having issues, please cal our office at (509) 766-1345 and Tim will assist you getting back online.

Clint Bridges, Owner
Grant County PowerNet

Author: webmaster

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