Tech Support

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If you need technical help, call us during our regular business hours and we will be happy to assist you.

Regular Office Hours are:

8:00 AM until 4:30 PM (MTWTHF)

With your permission we can log in remotely to your computer and make many repairs right over the Internet, saving you the headacheĀ of bringing it into the shop.

If your computer is badly infected with malware or spyware, then you may have to bring it in to have it repaired.

We charge $75.00 per hour for computer repairs in our shop and $50.00 per hour for over-the-web support.

If your computer is badly infected we will recommend backing up all of your date files and then reinstalling Windows from the ground up.

After Windows is reinstalled we will restore your data files.

Unfortunately, there is no way to restore computer programs back into Windows so you will have to reinstall them yourself once you get your repaired machine home.

A complete backup and reinstall for Windows XP, Vista and Windows 7 will cost $150.00.

It takes about four hours to do it right, $150.00 is a discounted price.

This includes installing all of the Microsoft security patches and updates to make the machine work correctly.

We have repaired thousands of machines over the past twenty-two years.

A complete backup and reinstall for Windows 8, 8.1 or Windows 10 is $200.00.

 

Call us if you need assistance.

(509) 766-1345